Shipping and Delivery

 

Shipping vs Delivery: What's the Difference? - Dropoff

 

FREE SHIPPING

We are delighted to bring our customers great value and service.

That’s why we offer free shipping on most products from our warehouses.

ePacket or EMS and in USA by USPS.

SHIPPING TO MORE THAN 200 COUNTRIES

e are proud to offer international shipping services, also with free shipping on some products. However, there are some places we cannot ship to. If you are from one of those countries, we will contact you as soon as possible.

CUSTOMS

We are not responsible for any customs fees once the items have been shipped. By purchasing our products, you agree that one or more packages will be sent to you and may be subject to customs fees when they arrive in your country.

Shipping Time varies by Location. These are our Estimates:

Location *Estimated Shipping Time
United States 10-30 Business days
Canadá, Europe 10-30 Business days
Australia, New Zelanda 10-30 Business days
Central and South America 15-30 Business days
Asia 10-20 Business days
Africans 15-45 Business days
Maximum delivery time – 45  Business days.
  • *This does not include our 2-5 day processing time.

Tracking Information

You will receive an email with a tracking number once your order ships, but sometimes due to free shipping, it will not be available. For logistical reasons, items in the same purchase may be shipped in separate packages even if you have specified combined shipping.

If you have any questions, please contact our customer service and we will help you as soon as possible.

You can also see DiamondCool  Privacy Information.